Last Updated: October 6, 2025
painterswilmingtonnc.com, referred to below as "painterswilmingtonnc.com," "we," or "us," values your privacy.
This Privacy Policy describes what information we collect, how we use it, when we share it, and the choices available to you. By visiting painterswilmingtonnc.com or any website that links to this policy, you agree to the practices described here.
Scope
This policy covers information collected:
- On our Website
- In emails, texts, and other electronic messages exchanged with us
- Through our advertisements and apps on third-party sites when they link to this policy
It does not cover information collected offline or on websites we do not operate or control.
Information We Collect
We collect information in three ways:
1. Information You Give Us
Examples include:
- Name
- Address
- Phone number
- Details about your service request (location, scope, timing, pricing expectations, notes)
- Any other information you choose to send us
2. Information Collected Automatically
Examples include:
- Pages you visit, links you click, time spent on the site, and referring or exit pages
- IP address, device identifiers, approximate location, browser, operating system, screen size, language, and time zone
- Search terms entered on our site
- Cookies, pixels, web beacons, and related tracking tools
3. Information from Third Parties
Examples include:
- Updated contact information
- Purchase or interaction history
- Service request verification and fraud screening
- Advertising and analytics data, including email engagement
Your information may be processed in the United States and in other countries.
Cookies and Similar Technologies
We use cookies, pixels, and web beacons to:
- Recognize you when you return
- Track site performance
- Tailor content
- Support advertising efforts
Most browsers allow you to block or remove cookies. Some features may not function properly without them.
Third parties may also place cookies that we do not control.
Interest-Based Advertising
We may partner with advertising providers to display ads aligned with your interests.
These partners may use identifiers such as IP addresses, cookie IDs, and hashed email addresses to recognize your device.
To learn more or opt out, visit:
How We Use Your Information
We use information to:
- Operate and improve our services and Website
- Process and complete your service requests
- Connect you with providers that match your request
- Communicate with you about requests, updates, and support
- Personalize your experience and our marketing
- Conduct analytics, research, and product development
- Identify, prevent, and respond to fraud, misuse, and security concerns
- Enforce our Terms of Use and meet legal requirements
How We Share Information
We may share information in the following ways:
Service Providers and Provider Networks
When you request a quote or service, we share the details needed with third-party service providers and provider networks so they can respond to your request.
Corporate Family and Affiliates
We may disclose information to our parent companies, subsidiaries, and affiliates.
Vendors
We share information with vendors that help us run the Website and our business, including analytics, security, payment processing, support, and marketing.
They may use personal information only to provide services for us.
Advertisers and Marketing Partners
We may share automatically collected data for measurement, attribution, and ad targeting.
Information you provide, such as your email address, may also be shared with marketing partners that referred you.
Aggregated or De-Identified Data
We may share data that does not identify you personally.
Legal and Safety
We may disclose information to comply with legal obligations, protect rights and safety, or investigate fraud and abuse.
Business Transfers
We may share information as part of a merger, sale, financing, bankruptcy, or acquisition.
Third parties that receive your information may follow their own privacy policies and data practices.
Your Choices
- Do not provide information: You may browse public pages without sharing personal data, but we cannot process service requests without it.
- Marketing emails: Use the unsubscribe link in our emails to stop future messages from us. This does not stop emails from providers we shared your request with.
- Cookies: Control cookies through your browser settings or the opt-out links above.
Access and Control
You may request to:
- See the data we have collected about you
- Correct inaccurate information
- Delete data, subject to legal or operational requirements
- Share concerns about how we use your information
Use the contact details in the How to Contact Us section.
Data Retention
We keep personal information only as long as needed for the purposes described in this policy, taking into account:
- Type and sensitivity of the information
- Risk of harm if disclosed or misused
- Why the information was collected and processed
- Legal and regulatory requirements
- Whether the same goal can be achieved another way
Security
We use administrative, technical, and physical safeguards to help protect personal information.
Sensitive submissions are sent over SSL. Even so, no transmission method or storage system is completely secure.
Children's Privacy
The Website is not intended for children under 18.
We do not knowingly collect information from children under 13.
If you are under 13, do not submit a service request.
If you are under 18, use the Website only with the proper consent or legal authority.
California Privacy Rights
If you are a California resident, you may have the rights below, subject to applicable exceptions:
Right to Know
You may request details about:
- Categories of personal information collected
- Sources of collection
- Business or commercial purposes
- Categories of third parties with whom we shared information
- Specific pieces of personal information we hold about you
Right to Delete
You may ask us to delete personal data collected from you, subject to exceptions.
Right to Correct
You may request that we correct inaccurate personal data.
Right to Opt Out of Sale or Sharing
We do not sell personal data for money.
We may share information for targeted advertising, which may be treated as "sale" or "sharing" under California law.
To opt out, contact us and state "Do Not Sell or Share My Personal Information."
Right to Non-Discrimination
We will not treat you differently for exercising your privacy rights.
Verification
We verify requests before taking action. Unverified or excessive requests may be denied.
How to Submit a Request
Use the contact methods below and include "California Privacy Request" in your message.
If you use an authorized agent, we may ask for proof of authorization.
Shine the Light
California residents may request a list of third parties that received personal information for marketing purposes during the prior calendar year.
Send a written request and include "California Shine the Light" in your message.
Visitors Outside the United States
The Website is designed for U.S. residents.
If you access it from outside the U.S., your information may be transferred to and processed in the U.S., where data protection laws may differ from those in your country.
Changes to This Policy
We may revise this policy from time to time.
When we do, the "Last Updated" date will change.
Your continued use of the Website means you accept the updated policy.
How to Contact Us
Wilmington Paint Pros
Attn: Privacy Policy
Wilmington, NC 28401
To submit California requests or opt out of sale/sharing, mail us and include:
"California Privacy Request" or "Do Not Sell or Share."
